Quoting FAQ

1. How to place a quote

Most of our pricing is immediate on our website, but if the selections you make on our site need to be custom quoted, it will prompt you to request a quote. 

  • Our typical turnaround time for quotes is 24-48 hours.

  • We do not typically give out pricing via phone or email, but if you are not sure how to select the options on our website for accurate pricing, feel free to reach out and we are happy to give direction. 

  • If prompted to place a custom quote, you will have the opportunity to add notes to the quotation to specify specific needs before placing the order.

  • Files added to quotes are not specifically reviewed to verify that every option is compatible with your design, but used for a general reference. Pricing is based on the options shown in your finalized quote.

2. “Request Quote” vs “Add to Cart”

There is the option when pricing isn’t available, to either request a quote, or add to cart. 

  • If you select “Request Quote”, we will email that quote out when it’s done. There is then the option to add the item to your cart and continue with an order.

  • If you select “Add to Cart”, you can continue through the checkout process, and place the order for the item before pricing is specified. We can then get a quote going while a proof is being made, and it can speed up the overall process. You will receive an email with the quote when complete, but if we placed this for you, and an order is already going, please do not add to the cart again, as that will create a duplicate order. Your order will be connected to the quote, and we will add in the quoted pricing to your order for you. In this case, you can let us know via email or phone if the quote is approved.

 

If This Hasn’t Helped, No Worries.